We highly recommend accurately measuring yourself based on the size chart before making a purchase to avoid the inconvenience of exchanges.

Refunds

Unfortunately, we do not offer refunds.

Exchanges

If you need to exchange an item for a different size or designs, please reach out to us at helloqaiofficial@gmail.com within [2] days of receiving your item(s). Please include your order number, received item(s) and reason for exchange in your email.

Upon approval, we will email you the relevant details, and item must be dispatched to us within [5] dayS.

Our exchange policy allows for a one-time exchange per transaction. The item should be unused, in its original packaging, and in the same condition as received. If any signs of use are evident, we reserve the right to reject the exchange request.

If the desired item is out of stock, you may choose an exchange to any other available item, exchange is strictly subject to stock availability. In case the exchanged item has a lower price than the returned item, the price difference will not be refunded.

Shipping

You are responsible for covering the shipping costs for exchanging your item.

Contact Us

For inquiries regarding the return process, please contact us at helloqaiofficial@gmail.com

Changes to This Policy

We reserve the right to update or modify our refund policy at any time. Such changes will take effect immediately upon posting the updated policy on our website.